Spindle Contact Us
Platform

Layered, decoupled and API-first. Configured, not coded.

A composable, low-code, API-first platform delivered as software-as-a-service. Every layer can change on its own, every layer is tailored through configuration, not code, and every layer is reached through secure, governed services.

Select a layer to explore it

Reference architecture

Composable layers, one API-first nervous system integrating it all seamlessly.

Select a layer to see what it does and which APIs it publishes or consumes.

Spindle Integration: Experience · Process · Product · Data APIs
Build and configure from day 1

Onboard, configure, release.

The traditional route reaches production capability at 18 to 24 months. On Spindle you onboard onto a platform that is already integrated and operating.

Traditional: production capability at 18 to 24 months

TrialBuyIntegrateBuildDeploy

Spindle: start building products on day one

OnboardConfigureRelease

Tailored to you at every layer. Every layer can be shaped to your exact needs through low code, and accelerated with pre-built products, processes and APIs.

One subscription

Licences acquired in bulk and bundled, not bought one capability at a time.

Pre-integrated

Every component connected, with proven patterns for products, processes and integration.

Pre-built

Products, processes and APIs to start from, adapted rather than built from scratch.

Low code at every layer

Change what you need, when you need it. Why low code matters →

Skills on demand

Curated skills when you need them, and low code for your own teams.

Evergreen

Upgrades arrive through release cycles, not programmes.

Low code

Low code puts change back in your hands.

Low code is faster and more efficient to build with, but that isn't the main point. Because every layer is configured rather than coded, your own teams make the changes the business needs, at each layer. You don't wait for vendor enhancements, patches or development queues.

Spindle Digital

Screens, portals and customer journeys.

Spindle BPM and CRM

Processes, rules, approvals and AI steps.

Spindle Integration

APIs, mappings and partner connections.

Spindle PAS

Products, rules, rates and transactions.

Reporting and Content

Documents, statements and retention rules.

A code-bound core

RequestVendor backlogDevelopRegression testRelease

Every change waits in someone else's queue.

Spindle

IdeateConfigureTestRelease

Your teams change the layer that needs to change.

Components

Platform components, integrated, each one working today.

Design principles

Engineering choices that deliver real business outcomes.

Composable and loosely coupled

Separable services with clear contracts; components replaceable without breaking the architecture.

Adopt what you need now; add or swap parts later, with no rip-and-replace and no lock-in.

Headless PAS

A stable transaction engine and system of record; no business process is managed inside it.

Change how you work without touching the system of record.

Process- and rules-driven

Workflows, eligibility and decisions modelled in BPM and embedded rule engines.

Journeys, rules and products change in configuration, in days, not release cycles.

Single source of truth

Person, member, policy, claim and employer mastered once, with no duplication.

One view of every customer and contract; reporting and regulation reconcile first time.

Integration-first, AI-enabled

Open APIs and event streams for distributors, banks and partners; no point-to-point links.

A new bank, broker or partner channel in weeks, with AI wherever it adds value.

Secure by design

Role-based access, MFA, encryption, audit trails and privacy controls from day one.

Regulator- and audit-ready from the first policy.

Automation with human oversight

Routine validation automated; complex adjudication and appeals stay with people where you choose.

Lower cost to serve, with people focused where judgement matters.

Technology evergreen

Spindle carries continuous upgrade and advancement of every component.

No disruptive upgrade programmes; new capability arrives inside the subscription.

Security and compliance

Certified components. Controls applied in every implementation.

The platform's components hold ISO/IEC 27001 certification, and its digital, process and integration components hold SOC 2 Type 2 attestations. Spindle applies ISO/IEC 27001 and SOC 2 controls in every implementation, and the platform is designed to support controls aligned to GDPR, POPIA and HIPAA.

ISO/IEC 27001Platform components
SOC 2 Type 2Digital, process and integration components
GDPR · POPIA · HIPAADesigned to support aligned controls

Encrypted end to end

TLS 1.2+ in transit; AES-256 at rest with per-client keys; personal data masked outside production.

Immutable audit

Access, changes, process steps, API calls and document access logged and exportable to your SIEM.

Independently tested

Penetration and vulnerability testing before go-live and twice a year.

Deployment

Wherever your regulator requires. Ring-fenced in every model.

Public cloud

The standard: Spindle-managed, ring-fenced tenancy in a localised data centre.

Private cloud

Your preferred cloud, where residency or group policy requires it.

Hybrid

Cloud platform with on-premise components such as a data vault.

On-premise

Full deployment into your own infrastructure.

See it working on your products.

A working demonstration within weeks; a defined first product in production within three to six months.

Contact Us

Choose your Journey

We use strictly necessary cookies to run this site. We'd also like to use optional analytics cookies to improve it, but only if you agree. See our cookie notice.

Cookie settings

Strictly necessaryRuns the site and remembers your cookie choices. Always on.
AnalyticsHelps us understand how the site is used so we can improve it.

Read more in our cookie notice.