AI operationalised inside the process, not running on the side.
Agents, decisions, models and rules are orchestrated inside every layer of the platform, at the point where the work happens, under the rules your business configures. Spindle operationalises AI using your intellectual property: your rules, your data and your models.
Where AI runs on Spindle.
Agents in the journey
In Spindle CRM and the portals, agents summarise history, draft communications, qualify leads and recommend next actions.
Decisions in the process
In Spindle BPM, document processing reads KYC, claim forms and evidence. AI activities decide, route and evaluate, with human oversight where you want it.
Models in the flow
Through Spindle Integration, risk scoring, fraud detection and predictive services drive straight-through processing.
Rules at the transaction
In Spindle PAS, calculations and rules are exposed as APIs, so every automated decision is auditable.
Built-in, your own, or external. Changed without a rewrite.
Use Spindle's built-in AI, bring the models you have trained, or connect external providers. Because every model is consumed through Spindle Integration, you can change it over time without rewriting the processes that use it. The AI logic and models you build remain your intellectual property.
one governed connection
See it working on your products.
A working demonstration within weeks; a defined first product in production within three to six months.