What are Spindle BPM and WorkCentre?
Spindle BPM orchestrates business processes on the Spindle Insurance Operating Platform, including workflows, decisions, case management, human tasks and governed AI activities. WorkCentre is where staff see and manage the resulting work.
Last updated: 13 October 2026
What does Spindle BPM do?
Spindle BPM is the business process orchestration component. It handles:
- workflows that move work from one step to the next
- decisions made within a process
- case management for work that does not follow a fixed path
- human tasks that a person must complete
- governed AI activities, which are AI steps that form part of a process
What does WorkCentre do?
WorkCentre is where staff do and oversee the work. It provides:
- work queues
- cases
- approvals
- operational oversight
- escalations
- audit visibility
How do Spindle BPM and WorkCentre relate to Spindle PAS and Spindle Integration?
Each component has a clear job. Spindle BPM orchestrates the business process. Spindle PAS carries out atomic policy and financial transactions. Spindle Integration handles API and integration orchestration and data movement.
What is a governed AI activity?
A governed AI activity is an AI step that runs inside a business process in Spindle BPM and operates under governance. Spindle is AI-enabled. The page about AI in Spindle processes gives more detail.
Can I use Spindle BPM without Spindle PAS?
Yes. Spindle works alongside existing policy systems. A customer can adopt the engagement, process and integration layers without subscribing to Spindle PAS.
See it working on your products.
A working demonstration within weeks; a defined first product in production within three to six months.